Shipping policy
At SFYH, we are committed to delivering your pieces with care, efficiency, and reliability. We understand that when you order a dress for a meaningful occasion, timely and secure delivery truly matters.
Our goal is to ensure your shopping experience feels seamless from checkout to arrival.
Delivery Options
UK Delivery
-
Standard Shipping – £4.99
- Arrives within 3–5 working days
EU Delivery
- Express shipping - £19.99
- Arrives within - 2-3 business days
- Standard Shipping – £14.99
- Arrives within 5–10 working days
International Delivery
-
Standard Shipping – £19.99
- Estimated delivery: 5–12 working days
Shipping costs are calculated at checkout based on your delivery location. All applicable fees will be clearly displayed before you complete your purchase.
International Shipping Notice
For international shipments, any applicable customs duties, taxes, or import fees are the responsibility of the customer. These charges are determined by local authorities and are not included in our pricing or shipping fees. Customers are advised to check with their local customs office for specific details.
Should an order be returned due to unpaid customs charges, an incorrect delivery address, or failure to collect the parcel, original shipping costs cannot be refunded. Customers are encouraged to monitor tracking updates and remain aware of local customs procedures.
Customer Support
If you have any questions regarding your order, shipping, or delivery, our team is always happy to assist.
Please contact us at: info@sfyh.co.uk
We are here to ensure your experience with SFYH feels smooth, reassuring, and supportive.
Thank you for choosing SFYH.
We are honoured to be part of your meaningful moments and remain dedicated to delivering elegance with care directly to you ✨